Refund and Cancellation Policy

Applies to: Estate Circle annual membership, purchased at estatecircle.club

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1. What you are buying

An Estate Circle membership is a twelve-month subscription to research, diligence summaries and member services. It is not a purchase of real estate, not an investment, and not a payment towards any transaction. Estate Circle never holds money on your behalf and never pools member funds.

Access begins immediately on successful payment.

2. Cooling-off period — seven days

You may cancel within seven (7) calendar days of payment and receive a full refund, provided you have not viewed any document inside a Deal Workspace.

Viewing a diligence document is the point at which the substance of the membership has been delivered, so it is the point at which the cooling-off period ends. Browsing the site, reading corridor pages, attending a webinar or viewing an Estate Score does not end it.

To cancel, email support@estatecircle.club from your registered email address. No reason is required and none will be asked for.

3. After seven days

Memberships are not refundable after the cooling-off period, and are not refunded pro-rata on cancellation.

You may cancel at any time to stop future renewal. Access continues until the end of the paid term.

4. Duplicate and mistaken payments

If you are charged more than once for the same membership period, the duplicate amount is refunded in full. This is not discretionary and the cooling-off period does not apply to it.

Tell us at support@estatecircle.club and we will refund without requiring you to demonstrate anything beyond the duplicate charge itself.

Where a payment is authorised by your bank but not completed by Estate Circle, the authorisation expires and the amount is returned by the payment processor without any action from you. This usually takes a few days to appear on your statement.

5. Failure by Estate Circle

If Estate Circle materially fails to provide the membership — prolonged unavailability of the platform, or no published opportunity being made available during your term — we will offer, at your election, an extension of your term or a pro-rata refund.

This is a commitment, not a discretion. What counts as material will be assessed reasonably and explained to you in writing.

6. What is never refundable

• Any amount paid to a developer, seller or third party. Estate Circle is not a party to those payments and cannot refund them.
• Costs you incur in evaluating an opportunity — travel, professional fees, independent legal or valuation advice.

7. How refunds are made

Refunds are made to the original payment method through Razorpay, our payment processor. We initiate a refund within seven (7) working days of agreeing it. Your bank may take longer to credit it.

We cannot refund to a different account, card or instrument than the one used.

8. Founding Member pricing

Founding Member places are limited to one hundred and are allocated when a payment is confirmed, not when a checkout is started or an account registered.

If you paid the Founding Member price but the last place was taken before your payment confirmed, you receive the full twelve-month membership at the price you paid and we will tell you plainly that the numbered place was not available. You may instead request a refund under §2 within the cooling-off period.

9. Renewals

Renewal is not automatic. We will remind you approximately thirty days before your membership expires. Access ends on the expiry date.

If you renew within thirty days of expiry, your membership is treated as continuous for the purpose of Founding Member renewal pricing. This affects price only — it does not extend access beyond the expiry date.

10. Contact and grievances

Support: support@estatecircle.club — we respond to refund requests within two (2) working days.

Grievance Officer: Raju Datla — grievance@estatecircle.club